CONDITIONS OF REFUND

All refund requests must be in writing to the taitmck@yorku.ca account. All requests must include the Order Number and specific item(s) from that order being refunded.

Camps
To be eligible for a full refund, refund requests for a specific camp must be submitted 10 days before the first day of the specific camp.
If a refund request is submitted within the 10 days, a 15% admin fee will be applied to each camp being refunded.
No refunds will be permitted on, or after the first day of camps.
No partial refunds will be issued for missed days.

Memberships
York University Undergraduate & Graduate Students
To be eligible for a full refund, requests must be submitted within 10 days of the date of purchase, no refunds will be permitted after the 10 day period.
YUELI, Continuing Education Students, York Affiliates & Community
To be eligible for a full refund, requests must be submitted within 10 days of the date of purchase, if submitted more than 10 days after the date of purchase, the price will be pro-rated based on the remaining time on the membership as well as a 15% admin fee applied.
No refund will be permitted if there is 10 days or less left on the membership.
All payroll deduction cancelations require 30 days notice.

Locker/Towel
To be eligible for a full refund, requests must be submitted within 10 days of the start date of the locker/towel service.
There are no refunds after the 10 days.

Programs & Aquatics
To be eligible for a full refund, requests must be submitted 10 days before the first session/start date of the program.
For all personal training and nutrition packages, they are only valid for 1 year from the date of purchase.
All refunds after the 10 days must be submitted to the Program Coordinator.  If approved a 15% admin fee will be applied to the refund.

Intramurals
**All Intramural refund requests must go through imsports@yorku.ca

• Individual/Dual Sport Registrations
  • Refund
    • 75% after the registration period closes and before schedules are released
    • 50% after the first scheduled match
    • No refund after the second scheduled match
  • Transfers
    • Can transfer between divisions within a sports league prior to the second scheduled match
    • Can only perform transfer once per season
• Team Registrations
  • Refund
    • 75% after the registration period closes and before schedules are released
    • 60% after the first scheduled match
    • No refund after the second scheduled match
  • Transfers
    • Can transfer between divisions within a sports league prior to the second scheduled match
    • Can only perform transfer once per season